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当前位置： 首页 > 国家开放大学系统 > 西北大学> 国家开放大学婚姻家庭法学
 

输入试题：
显示国家开放大学系统国家开放大学婚姻家庭法学所有答案
Appropriate words for business communication are _____. "
A.precise
B.up-to-date
C.Both A and B
答案是：C
Courteous words are ______. "
A.polite and negative
B.rude and negative
C.polite and positive
答案是：C
Every business message is ______. "
A.to promote good will
B.to inform
C. to request
答案是：A
Minutes are the official _____ of the proceeding of a meeting. "
A.account
B.note
C. record
答案是：C
A negative message should be organized in ______ order.
A.direct
B. indirect
C. direct-indirect
答案是：B
A positive message should be organized in ______ order.
A.direct
B. indirect
C. direct-indirect
答案是：A
All ideas and information should be presented _______.
A.in a sender-oriented manner that emphasizes the benefits t
答案是：B
Although language is an important part of communication, communication is not simply a matter of understanding and speak
答案是：A
"Although language is an important part of communication, communication is not simply a matter of understanding and spea
答案是：A
An agenda is the order of business for a meeting and may be used ____ a guide for that meeting.
A.at
B.as
C
答案是：B
Common mistakes occur when memos are written _____.
A.too frequently
B.to gain attention
C.Both A and B
答案是：C
Conclusions lead to ______.
A.facts
B.data
C.recommendations
答案是：C
Data are composed of ______.
A.facts
B.outlines
C.conclusions
答案是：A
Emails have their own particular kinds of abuses, including ______.
A.spamming
B.shouting
C.Both A and B
答案是：C
If the author expects the reader to respond favorably to his report, he uses ______.
A.direct order
B.indirect
答案是：A
If the author expects the reader to respond unfavorably to his report or have to be persuaded, he uses ______.
A.d
答案是：B
Memos are used for ______ communication ______ an organization.
A.internal… outside
B.internal… within
C.e
答案是：B
Paragraphs may vary in length, but in general, they should have ______.
A.a beginning sentence
B.some middle s
答案是：C
Supporting information includes essential facts that ______.
A.explain the main idea
B.reinforce the main idea
答案是：C
The acceptable letter formats are ______.
A.block format
B.modified block format
C.Both A and B
答案是：C
The following is advantages of emails except ______.
A.they can be sent globally to several people at once
B.
答案是：C
The main idea of a message is ______.
A.to inform the receiver
B.to persuade the receiver
C.its central the
答案是：C
The possible formats of reports are ______.
A.memo reports
B.letter reports
C.Both A and B
答案是：C
The purposes of reports are ______.
A.informational
B.analytical
C.informational and analytical
答案是：C
The styles of reports are ______.
A.formal
B.informal
C.formal or informal
答案是：C
Transition words and phrases are necessary because they ______.
A.connect sentences and paragraphs by showing rela
答案是：A
When giving the negative news, the sender must tell the receiver what could be done ______ what couldn’t be done.
A
答案是：A
When the receiver views the letter containing a negative message, the sender can use ______.
A.direct order
B.i
答案是：B
When the receiver views the letter containing a neutral and positive message, the sender can use ______.
A.direct
答案是：A
Which of the following are NOT business meetings?
A.Birthday parties.
B.Staff meetings.
C.Board meetings.
答案是：A
Which of the following is NOT the guideline for writing memos and emails include?
A. Restricting message to one ma
答案是：C
Which of the following is NOT the process for planning all messages in internal documents?
A.To gain attention
答案是：A
Which of the following is NOT the step for planning letters that contain a neutral or positive message?
A.To identi
答案是：C
Which of the following is the optional part of a business letter?
A.Dateline.
B.Salutation.
C.Postscript.
答案是：C
Which of the following is the optional part of a business letter?
A.Letter address.
B.Complimentary close.
答案是：C
Which of the following is the standard part of a business letter?
A.Letter address.
B.Attention line.
C.Enc
答案是：A
Which of the following is the standard part of a business letter?
A.Subject line.
B.Enclosure notation.
C.C
答案是：C
Which of the followng statesmnets best defines communication?
A.The sending of messages.
B.The sending and inter
答案是：C
Which sentence is good opening for a response to a request for customer credit information?
A.We appreciate your co
答案是：C
Why do business persons use memos and emails?
A.To provide a record.
B.To advise, direct, inform and state poli
答案是：C
请选择正确的译文：. Feedback is the response of a receiver to a message. Feedback may be nonverbal (a smile, a frown, a pause, et
答案是：B
请选择正确的译文：Company executives as well as all levels of employees must be committed to what is called a culture of inclusiv
答案是：A
请选择正确的译文：Written message may be composed, edited, and transmitted on computers. These written electronic messages are fo
答案是：A
下列陈述正确的是：
A.All business messages should promote good will.
B.The supporting information contains the main idea
答案是：A
下列陈述正确的是：
A. In direct order, the main idea precedes its supporting information.
B.Generally, business communica
答案是：A
下列陈述正确的是：
A.Businessman is a biased word.
B.Actress is an unbiased word.
C.Formal reports usually are writt
答案是：A
下列陈述正确的是：
A.Flight attendant is unbiased words.
B.Supervisor is a biased word.
C.There are two participants i
答案是：A
下列陈述正确的是：
A.In good business writing, the writer sometimes addresses the receiver by name.
B.In business commun
答案是：A
下列陈述正确的是：
A.Transitions connect sentences and paragraphs by showing relationship between them.
B.A paragraph mus
答案是：A
下列陈述正确的是：
A.The most common errors found when proofreading are word / letter omissions or additions, transposed let
答案是：A
下列陈述正确的是：
A.Omit TO, FROM, DATE and SUBJECT in the simplified memo format.
B.Once you run your word processor’s
答案是：A
______ communication that helps to develop a better relationship between you and your receiver builds goodwill.
A.
答案是：A
A conversation between supervisors of differing departments is a ________ communication.
A.downward
B.upward <
答案是：C
A documents can create a (an) ______ barrier if it is smudged, contains errors in content, spelling, or grammar.
A
答案是：A
A memo telling employees that the new supervisor is Beth Kirk is to
A.advise
B." inform
C."
D.record
答案是：B
A of an effective team is not afraid to question ineffective techniques or strategies. He or she is always trying to imp
答案是：C
According to the course book, which of the following statements is NOT true in letters that contain neutral or positive
答案是：B
Communication skills include the ability to use language accurately—______.
A.use proper grammar
B.choose words
答案是：C
Cross-culture communication is _____ by which two individuals who do not belong to the same culture communicate with eac
答案是：A
Diverse group are better at ______.
A.problem solving
B.decision making
C. Both A and B
答案是：C
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