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显示国家开放大学系统国家开放大学婚姻家庭法学所有答案
How can you keep messages simple and short?
A.Pronounce words carefully.
B.Use short, simple sentences.
C.
答案是：C
If verbal and non-verbal symbols in the sender’s message conflict, receivers generally ________.
A.believe the non
答案是：A
In a letter, “Sincerely yours” is ________.
A.the complementary close
B.the salutation
C.the letter address
答案是：A
In intimate or important personal situations, your ability to say exactly what you feel is essential ______ your success
答案是：C
In the communication process, which of the following is a major responsibility of the receiver?
A.analyzing the sen
答案是：B
Information is one of ______ we have.
A.the most valuable resources
B.the more valuable resource
C.the mos
答案是：A
Technology has had a tremendous impact ______ the way messages are created and edited.
A.in
B.on
C.to
答案是：B
The end of the minutes should show the signature of______.
A.the person who presided over the meeting
B.the pers
答案是：C
The heading of a memo in traditional format consists of______.
A.TO, FROM, DATE, and TOPIC lines
B.TO, FROM, DAT
答案是：B
The mode a sender selects to send a message is called ______.
A.information
B.channel
C.feedback
答案是：B
The parts of an informal report are ______.
A.the opening
B.the body
C.Both A and B
答案是：C
The team gets complete support from all levels of management.
A.The team gets complete support from all levels of m
答案是：B
There are at least ______ different cultures in the United States.
A.100
B.200
C.300
答案是：C
To avoid becoming a communication barrier, extroverts need to make sure ______.
A.they speak before they think
答案是：C
To communicate effectively, the sender must________.
A.use audience analysis, examine the message’s environment, e
答案是：C
To conduct secondary research, you might
A.talk with customers and suppliers
B. collect data on the Internet <
答案是：B
To select the media for the message and the verbal and nonverbal symbols used in the message, the sender must ______.
答案是：C
What is a barrier to communication?
A.We go through the mental process so fast that we do not realize we are using
答案是：C
What is an external barrier to communication?
A.barrier that exists outside of the receiver and outside of the send
答案是：A
What is an internal barrier to communication?
A.barrier that exists outside of the receiver and outside of the send
答案是：B
What is NOT included in the purpose of communication?
A.To establish goodwill.
B.To build self-esteem.
C.To
答案是：C
What is NOT included in the stage of planning a message?
A.To identify the objective.
B.To determine the main
答案是：C
What type of message should you send in each of the following situations? As the supervisor, you are going to write to t
答案是：C
What type of message should you send in each of the following situations? You want to ask a coworker to play tennis on S
答案是：A
What type of message should you send in each of the following situations? You want to write your company.s president and
答案是：B
When communicating with other people, remember that everyone wants to feel ________.
A.admired and cared for
B
答案是：C
When greeting, a(an) ________ may fold palms together below his or her chin and nod or bow slightly.
A.French
答案是：C
When handling diversity, you’d better ______ in writing.
A.use judgment words
B.use slogans
C.replace judgme
答案是：C
When the receiver of the report is outside the organization, the writer uses _____.
A.letter report format
B.me
答案是：A
When the receiver of the report is within the organization, the writer uses _____.
A.letter report format
B.me
答案是：B
Which of the following is a characteristic of an effective work team?
A.Team members are committed to the team and
答案是：A
Which of the following is a receiver-oriented statement?
A.I grant your request for vacation from the week of Augu
答案是：C
Which of the following is a supplementary part of a formal report?
A.executive abstract
B.bibliography
C.tabl
答案是：B
Which of the following is NOT a method to organize an analytical report?
A.Categories.
B. Hypotheses.
C.Alt
答案是：A
Which of the following is NOT an external barrier to communication?
A.Motivation or interests.
B.Environmental
答案是：A
Which of the following is NOT included in the common abuses of memos?
A.Written too frequently.
B.Written to g
答案是：C
Which of the following is NOT the purpose of communication?
A.To establish goodwill.
B.To refuse invitation.
答案是：B
Which of the following is NOT the strategy for effective global communication?
A.Be adaptable in your communication
答案是：C
Which of the following means is used to store a document?
A.Electronic mail.
B.File transfer protocol.
C.Op
答案是：C
Which of the following sentences shows race bias?
A.The student suffers from serious heart attack.
B.Have you
答案是：B
Which of the following sentences uses positive language?
A.Don’t hand in your assignment until it is finished.
答案是：B
Which. of the following should be part of an informational report?
A. facts
B.conclusions
C.recommendations
答案是：A
Which of the following should be used for a message that is to provide information for a group of people (some are insid
答案是：C
Which of the following statements about body language is true?
A.People from different cultures interpret body lan
答案是：A
Which of the following statements is NOT the quality shared by successful teams?
A.Team members are unable to talk
答案是：A
Which of the following statements is NOT TRUE?
A.Information technology will enable more businesses to enter the gl
答案是：B
Which of the following statements is TRUE?
A.The Ok sign is perceived the same way in France and the United states
答案是：B
Which of the following statements promotes goodwill by using courteous words?
A. I want my money back because you d
答案是：C
Which of the following would be the best beginning for an acknowledgment?
A.Thank you for your order. Your business
答案是：C
Why do we not realize that we are using a process when we are communicating?
A.We go through the mental process so
答案是：A
Why is communication so important?
A.We go through the mental process so fast that we do not realize we are using a
答案是：B
The two most common internal documents?those written for use within an organization?-are memos and e?mail messages. The
答案是：B
请判断译文是否正确： Formal reports are more complex and longer than informal reports. Because of this complexity, you may spend m
答案是：B
请判断译文是否正确： Successful teams are made up of individuals who have different backgrounds. In an organization, effective wor
答案是：B
请判断译文是否正确： To cut down in wordiness, use the active voice rather than the passive voice. Using the active voice helps yo
答案是：B
请判断译文是否正确：.Communication skills are especially important when you communicate with people of diverse backgrounds. In add
答案是：B
请判断译文是否正确：A report is a document that provides the facts about a specific situation or problem for consideration by a sp
答案是：B
请判断译文是否正确：As humans, we have two means bv. Which.tn cPnd. Messages and two means by which we receive them. To-send messa
答案是：A
请判断译文是否正确：Business letters are used to communicate written messages to persons outside an organization. Letters are also
答案是：B
请判断译文是否正确：Communication is receiver?oriented; therefore, senders should view messages from the receiver.s perspective. T
答案是：B
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