| 显示国家开放大学系统国家开放大学-管理英语4所有答案 |
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All the employees attending the team building event had two chances to blow up a balloon. If the balloon blasted twice,
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答案是：正确答案是“对”。
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There were many filled balloons in the cafeteria.
选择一项：
对
错
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答案是：正确答案是“错”。
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The place of this team building event was not a normal cafeteria.
选择一项：
对
错
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答案是：正确答案是“对”。
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Most of the 35 employees were good solution sharers and knew well about teamwork.
选择一项：
对
错
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答案是：正确答案是“错”。
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The 35 employees who had come together for a team building event were young, smart and passionate.
选择一项：
对
错
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答案是：正确答案是“对”。
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（英译汉）下面的句子描述的是优秀团队中的哪些成员。
1. Team Leader: A team leader is the heart of the team. He / She guides the way for th
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答案是：正确答案是：队长/组长;行家里手/内行;务实者;协调者;鼓舞者
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为下方图片匹配相应的团队合作的词汇。
答案 1
答案 2
答案 3
答案 4
答案 5
答案 6
答案 7
答案 8
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答案是：正确答案是： → Communication, → Brainstorming, → Shared goals, → Assistance, → Cooperation, → Collaboration, → Mentoring, → Support
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Which of the following cases belongs to human failure?
选择一项：
A.
Increasing customer complaints.
B.
Adequate
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答案是：正确答案是：Decreasing creativity across departments.
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Allocative failure does NOT happen when ____________.
选择一项：
A.
the right information goes to the right place
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答案是：正确答案是：the right information goes to the right place
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Chinese Whispers is ____________.
选择一项：
A.
a game to pass message around in a whisper
B.
the fact that Chin
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答案是：正确答案是：a game to pass message around in a whisper
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In the famous British Army Commander story, it was probably at the step of ____________ that went wrong in the communica
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答案是：正确答案是：decoding
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Confirming reception of the sent messages means ____________.
选择一项：
A.
the messages are correctly understood.
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答案是：正确答案是：the messages are sent to the right receivers.
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根据下方的描述选择对应的沟通方式。
1. a written or printed message to a person or group, usually sent by mail in an envelope
答案 1
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答案是：正确答案是：1. a written or printed message to a person or group, usually sent by mail in an envelope → letter, 2. the writing, sending, and receiving of messages electronically → E-mail, 3. a list or program of things to be done or considered → agenda, 4. a facility enabling participants in distant locations to take part in a conference electronically → video conferencing, 5. a display that shows notices, advertisements, bulletins, etc → notice board, 6. an internal document that is generally short, focuses on a single topic, reports information, makes a request, or recommends future action → memorandum, 7. the telephonic transmission of scanned-in printed material → fax, 8. an official record of the proceedings of a meeting → meeting minutes
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Observation is as important as communication when you want to know what people really think.
选择一项：
对
错
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答案是：正确答案是“对”。
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Communicating sincerely is always the best.
选择一项：
对
错
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答案是：正确答案是“对”。
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Using technical jargon makes a leader convincing.
选择一项：
对
错
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答案是：正确答案是“错”。
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The say-do gap happens when people misunderstand their leader.s intention.
选择一项：
对
错
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答案是：正确答案是“错”。
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Communication and leadership don.t always go hand in hand.
选择一项：
对
错
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答案是：正确答案是“错”。
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Which of the following statements about Cathy.s boss is NOT TRUE?
选择一项：
A.
She identifies the problems and offers
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答案是：正确答案是：She leaves all the problems to herself.
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Who has caused some problems amongst the team in the past?
选择一项：
A.
Frank.
B.
Cathy.
C.
Gary.
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答案是：正确答案是：Gary.
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What does the boss propose to solve the problem?
选择一项：
A.
To have someone to do Cathy.s job when she.s away.
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答案是：正确答案是：To have someone to do Cathy's job when she's away.
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What is the main contribution to the latest problem according to Cathy?
选择一项：
A.
Too much training.
B.
Very
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答案是：正确答案是：Frequent absence.
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Cathy is asked to discuss a work problem about ____________ with her boss.
选择一项：
A.
a former team member.
B.
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答案是：正确答案是：lack of efficiency.
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Alison doesn.t agree with Sean.s suggestion dealing with John.
选择一项：
对
错
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答案是：正确答案是“错”。
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Sean thinks Alison is not a good employee.
选择一项：
对
错
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答案是：正确答案是“错”。
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Alison has a communication problem with Sean.
选择一项：
对
错
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答案是：正确答案是“错”。
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Alison and Sean attended the meeting together.
选择一项：
对
错
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答案是：正确答案是“错”。
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Alison doesn.t feel good about the meeting yesterday.
选择一项：
对
错
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答案是：正确答案是“对”。
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posture
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
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答案是：正确答案是：Non-Verbal Communication
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space
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
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答案是：正确答案是：Non-Verbal Communication
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eye contact
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
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答案是：正确答案是：Non-Verbal Communication
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touch
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
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答案是：正确答案是：Non-Verbal Communication
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gesture
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
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答案是：正确答案是：Non-Verbal Communication
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voice
选择一项：
A.
Verbal Communication
B.
Non-Verbal Communication
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答案是：正确答案是：Verbal Communication
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body movement
选择一项：
A.
Verbal Communication
B.
Non-Verbal Communication
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答案是：正确答案是：Non-Verbal Communication
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tone
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
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答案是：正确答案是：Verbal Communication
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facial expression
选择一项：
A.
Verbal Communication
B.
Non-Verbal Communication
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答案是：正确答案是：Non-Verbal Communication
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为图片匹配相应的沟通方式名称。
答案 1
答案 2
答案 3
答案 4
答案 5
答案 6
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答案是：正确答案是： → face-to-face talk, → mail, → telephone, → e-mail, → text message, → WeChat
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If employees are treated unfairly, it may 回答
dissatisfaction and conflict among employees.
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答案是：正确答案是：invites
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Orders and instructions should 回答
from the higher manager to the lower one. Formal communications and complaints s
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答案是：正确答案是：flow down；move upward
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Pay and rewards should 回答
each person.s efforts and, more important, each person.s contribution to the organizatio
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答案是：正确答案是：reflect
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Managers should place their personal interests 回答
to those of the total organization.
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答案是：正确答案是：second
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Every organization should have only one 回答
plan, one set of overriding goals.
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答案是：正确答案是：master
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If you want loyalty and cooperation from 回答
, you must be loyal and cooperative in return.
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答案是：正确答案是：employees
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Managers must have the 回答
to give orders and instructions, but they must also accept responsibility for whether th
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答案是：正确答案是：right
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Work should be 回答
so that each person will perform a specialized portion.
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答案是：正确答案是：divided
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gave too much pressure for faster performance in personnel selection.
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答案是：正确答案是：Top managers
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held onto vested power.
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答案是：正确答案是：Managers and employees
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were scared of telling the truth and remained silent or only told optimistic, filtered information, even lied.
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答案是：正确答案是：Middle managers
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were extremely temperamental and shouted at people loudly and had terrifying reputation.
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答案是：正确答案是：Top managers
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were afraid of disappointing the top managers and promised much but did little.
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答案是：正确答案是：Middle managers
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did not want to hear bad news and were afraid of outside environment and failing to meet their targets.
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答案是：正确答案是：Top managers
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Managers should supervise employees and their work. 回答
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答案是：正确答案是：Leading
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Managers should point out a right way to work for the staff. 回答
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答案是：正确答案是：Controlling
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Managers should make right man perform his own functions in right position. 回答
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答案是：正确答案是：Staffing
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Managers should know what the obstacles are that keep the company from achieving its goals. 回答
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答案是：正确答案是：Controlling
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Managers should pick out activities and put them into different categories, then assign these activities to teams or ind
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答案是：正确答案是：Organizing
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Managers should manage employees including their leaves, payments, allowances and much more. 回答
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答案是：正确答案是：Staffing
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Managers should adjust their plans when conditions change.
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答案是：正确答案是：Planing
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Managers should be aware of challenges and predict future conditions in business. 回答
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答案是：正确答案是：Planing
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