| 显示联大系统河南工业职业技术学院酒店英语所有答案 |
|
[填空题,10分] In（ ） , generally,dress for men is moderately but not rigidly formal
|
答案是：Portugal
|
|
[填空题,10分] How you look at the first-time greeting （ ） making a good impression on your counterparts. Make a best choice
|
答案是：goes a long way
|
|
[填空题,10分] Men.s shirts should not have pockets; if they do, the pockets should be always kept empty. Which country below
|
答案是：Germany
|
|
[填空题,10分] In Britain, conservative dress is still very （ ） for both men and women
|
答案是：important
|
|
[填空题,10分] I look forward to the pleasure of working with you in （ ） relation between our companies
|
答案是：bettering
|
|
[翻译题,10分] calendar
|
答案是：日历，月历
|
|
[翻译题,10分] calculate
|
答案是：计算，核算
|
|
[翻译题,10分] acknowledge
|
答案是：承认;致谢
|
|
[简答题,10分] What should a business plan include?
|
答案是：It usually should include:Executive summary
|
|
[简答题,10分] How do you give a presentation about the companyys financial performance?
|
答案是：I should prepare well by writing out what I want to say and then practicing it. However, it isnnt a good idea to read it because I cannt sound very natural and cannt make eye contact with my audience. So I will talk from notes IIve made. In the presentation I will dress formally and prepare some visual aids to help me.
|
|
[填空题,10分] Invitation cards should be given in advance. The more formal the activity is, and the more important the guest
|
答案是：ne or two weeks
|
|
[填空题,10分] In an Invitation Card, if you want to add some optional tips to remind your guests, which word is proper?
|
答案是：R.S.V.P.
|
|
[填空题,10分] In some countries conservative dressing are required for business, which of the following does not belong to c
|
答案是：purple
|
|
[填空题,10分] Which section is unnecessary in the format of an Invitation Card？
|
答案是：members
|
|
[填空题,10分] The only absolute requirement of dress code in the Kingdom of Saudi Arabia is （ ）
|
答案是：modesty
|
|
[翻译题,10分] acid
|
答案是：酸的;尖刻的
|
|
[翻译题,10分] invade
|
答案是：侵入，侵略，侵袭
|
|
[翻译题,10分] grand
|
答案是：宏伟大，壮丽的，重大的
|
|
[简答题,10分] What is “cash flow”?
|
答案是：The cash flow shows where cash comes from and where it goes over a period of time.
|
|
[简答题,10分] What is the difference between TQM and traditional management?
|
答案是：The traditional idea of quality control is of people checking finished articles to see if they come up to standard, rejecting those that donnt and investigating problems when they happen. This is a reactive approach to quality---“Wait until something goes wrong and then fix it”
|
|
[填空题,10分] It is （ ） to ask for a doggy bag when you are a guest. Save the doggy bag for informal dining situations
|
答案是：inappropriate
|
|
[填空题,10分] The fork is held in the （ ） hand and is used for eating
|
答案是：right
|
|
[填空题,10分] It is very （ ）to pick your teeth at the table
|
答案是：rude
|
|
[填空题,10分] We must make a claim on you for （ ） with regard to this shipment, for it is not equal to the samples submited.
|
答案是：compensation
|
|
[填空题,10分] It is not your business to reprove the waiter for （ ） conduct; that belongs to your host
|
答案是：improper
|
|
[翻译题,10分] grant
|
答案是：授予，同意，准予
|
|
[翻译题,10分] personnel
|
答案是：人员，员工;人事部门
|
|
[翻译题,10分] personal
|
答案是：个人的，私人的;亲自的
|
|
[简答题,10分] What is Total Quality Management?
|
答案是：TQM stands for Total Quality Management. Total means that everyone is involved in the final product or service to the customer. Quality is a objective rather than a subjective concept, we must understand it in the same way. We can measure and manage it. Management means TQM will not happen by accident.
|
|
[简答题,10分] How do you select the sample group of people?
|
答案是：Choose a sample of the target customers to ask questions relating to the data the company needs.
|
|
[填空题,10分] Which one does not belong to American table manners?
|
答案是：Use a napkin for your nose
|
|
[填空题,10分] At business cocktail reciptions, hold your drind in your （ ） hand
|
答案是：left
|
|
[填空题,10分] The followings except （ ） are impolite behaviors when dinning out
|
答案是：speaking lightly and politely
|
|
[填空题,10分] What way to eat bread is proper?
|
答案是：Using fingers to break it
|
|
[填空题,10分] Use for a napkin only for your（ ）
|
答案是：mouth
|
|
[翻译题,10分] individual
|
答案是：个别的，单独的 个人，个体
|
|
[翻译题,10分] private
|
答案是：私人的，个人的
|
|
[翻译题,10分] expansion
|
答案是：发展，膨胀
|
|
[简答题,10分] How do you get customer feedback? How do you conduct the survey?
|
答案是：There are three ways of getting feedback from customers: in face-to-face interviews, on the telephone and through a written questionnaire.
|
|
[简答题,10分] About brand values, what should a company do to increase its brand value?
|
答案是：The five brand values are: quality, friendliness, innovation, value for money and choice
|
|
[填空题,10分] Dinner usually （ ） soup. The largest spoon at your place is the soup spoon. It will be beside your plate at th
|
答案是：begins with
|
|
[填空题,9分] When should the buyers open a letter of credit in a transaction?
|
答案是：after contract or confirmation is signed
|
|
[填空题,9分] If you need something that you cannot reach easily,the best manner is（ ）
|
答案是：politely ask the person closest to the item to pass it to you
|
|
[填空题,9分] When you are a guest which manner is permitted in America？
|
答案是：refuse a food item you don't like
|
|
[填空题,9分] A gentleman must help a lady whom has escorted to the table, to all she wishes; but it is improper for him to o
|
答案是：go with someone as a partner
|
|
[翻译题,9分] expand
|
答案是：扩大，扩张
|
|
[翻译题,9分] expensive
|
答案是：花钱多的;价格高贵的
|
|
[翻译题,9分] expense
|
答案是：开销，费用
|
|
[简答题,9分] What is a company supposed to do to improve customer service?
|
答案是：Making everyone aware of how important a good customer service is.
|
|
[简答题,9分] How important is a strong customer service policy to the success of the company?
|
答案是：A companyys success mainly depends on the customers . Without a strong customer service, a company cannt make living and survive for a long time. A strong customer service policy ensures the improvement of the customer service
|
|
[简答题,9分] Advantages and disadvantages of working at home?
|
答案是：Find a balance between working at home and working in the office. One cannt work in complete isolation. One needs some contact with the outside world
|
|
[填空题,10分] What is the "continental" style of dinning?
|
答案是：The knif and the fork are never switched
|
|
[填空题,10分] In America, a gentleman must help a lady whom he has escorted to the table ,to all she wishes but it is （ ） fo
|
答案是：improper
|
|
[填空题,10分] For American Table Manners ,if your soup is too hot to eat.What should you do?
|
答案是：let it sit until it cools
|
|
[填空题,10分] In Basic American Table manners, （ ）on the table are acceptable only between course, not while you are eating
|
答案是：smoking
|
|
[填空题,10分] When goods are transported by road, rial, or air, the contract of carriege takes forms of （ ）or Air Way Bill.
|
答案是：Consignment Note
|
|
[翻译题,10分] expenditure
|
答案是：支出，消费;经费
|
|
[翻译题,10分] expend
|
答案是：消费
|
|
[翻译题,10分] expel
|
答案是：驱逐，开除，赶出
|
|
[简答题,10分] How does an organization operate in a global market？
|
答案是：In response to this growing global market, companies need to make changes to adapt.
|
|
目前为：
2/4
页
首页 上页 下页 尾页
|
