| 显示国家开放大学系统国家开放大学商务英语3所有答案 |
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Being anmanager means knowing when to use the right management style.
A. affective
B. valid
C. effective
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答案是：C. effective
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Young people can learn how entrepreneurship works by
their own companies.
A. operate
B. operating
C. being operating
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答案是：B. operating
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I didn.t know you ______ a previous supplier.
A. were
B. be
C. are
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答案是：A. were
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Kathy，I.d like you to meet Maggie Jacobs.
— , Maggie. You.re doing a great job.
A. I.m pleased to meet you
B. It.s gr
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答案是：A. I'm pleased to meet you
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Sometimes a situation willa direct style of management.
A. call up
B. call for
C. call on
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答案是：B. call for
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Finally, they return theto the people who bought shares in the company.
A. cost
B. price
C. profits
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答案是：C. profits
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Importing and exporting is transferring goods from one country to another while attention _to the laws and requirements
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答案是：B. paying
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Importing and exporting is transferring goods from one country to another while paying attention to the laws and require
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答案是：1B、2A、3A、4C、5B
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―By the way, what do you want me to do there?
―___________________
A. Take it easy.I.ll be there on time.
B. Thank yo
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答案是：C. You have to give a presentation on what our products are.
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You are Susan.Your company will hold an opening ceremony for a new factory.You are asked to write an invitation letter t
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答案是：Mr.David:
This is Susan. Our company will hold the groundbreaking ceremony of the new factory. Because you are an
important customer of our company,we sincerely invite you to participate in the groundbreaking ceremony of our new factory.
The time of the groundbreaking ceremony:8:00 am on July 6,2018;
The location of the groundbreaking ceremony: Baofeng County Industrial Cluster District,Henan Province.
Hope that I will receive your reply soon!
Susan
July 1,2018
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Write a complaint letter.You just bought a smartphone and found that the phone doesn.t work properly.You may
include th
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答案是：Dear XXX,I bought a XXX mobile phone from your website on June 1.You promised that this mobile phone is the best in your store with the latest features.You also guarantee that it has a one-year warranty period.
However,you know that the mobile phone will not work normally after a week.I don't want to complain too much here.What I want is a new replacement.
Thank you for your quick and proper reply.Thank you for your quick and proper reply.Thank you and
regards,xxx.
参考答案二：
A letter of complaint Dear Mr./MS,Hello,this is Li Hua.I bought a Nokia mobile phone in your shopping mall on September 2.
The price is yuan. I loved it the last three days. But two days later,on the sixth day,I was chatting with my friend
on the phone in the morning.
Suddenly,I couldn't hear my friend's phone call.He couldn't hear me.I dial again and again,but I can't get the number.
Now I try again,but I can't get through. I believe there must be something wrong with the mobile phone. Now
I'm writing to tell you that I want you to change one so that I can get your reply.
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Suppose you are Simon.You purchased a Sony digital camera from Amazon.com and found that there were
scra
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答案是：Dear Sales Manager,
My name is Simon. A few days ago I bought a Sony digital camera from Amazon.com.After receiving the camera,I found scratches on the screen and it could not be used normally.I strongly requested the company to
replace me with a new camera.
I hope my complaint can get the company's attention and be resolved as soon as possible!
Complainant:Simon
December 30,2019
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Suppose you are Henry.Last month,you bought a Canon digital camera from JD.com and found that the lens didn.t w
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答案是：Dear Sales Manager,
This is Henry. Last month,I bought a Canon digital camera on JD.com. When the new camera arrived,I found that the lens was not working properly and there were some scratches on the screen.I strongly request the company to replace my camera and compensate me according to the contract or give me a 10% discount.
I hope my complaint can get the company's attention and be resolved as soon as possible!
Complainant:Henry
December 30,2019
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Suppose you are Henry.Last month,you bought a Canon digital camera from JD.com and found that the lens didn.t work prope
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答案是：Dear Sales Manager,
This is Henry. Last month,I bought a Canon digital camera on JD.com. When the new camera arrived,I found
that the lens was not working properly and there were some scratches on the screen.I strongly request the company to replace my camera and compensate me according to the contract or give me a 10% discount.
I hope my complaint can get the company's attention and be resolved as soon as possible!
Complainant: Henry
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Suppose you are the manager and write a recommendation letter for Miss Helen Miller according to the following inf
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答案是：Dear Sir or Madam:
Ms.Helen Miller is an employee of our company. From July 2006 to December 2014,I worked in the export department of our company for more than 8 years,and now I have resigned due to personal reasons.
Her character and strengths: hardworking,honest and reliable,excellent communication skills and independent and efficient work efficiency,able to get along well with people of all ages.
If you can consider my suggestion to interview and hire her,I would be very grateful.
Tianma Company Manager Wang
December 30,2017
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Write a recommendation letter for Miss Helen Joyce who has been working in your company for 5 years. You may include the
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答案是：参考答案：
Dear Sir or Madam
Miss Helen Joyce has been working in our company for 5 years.She has a wealth of work experience,superb
work skills,and a good team spirit; she can get along with other employees,obey the leadership,work steadfast
and dedicated,and have outstanding work performance; due to the long-term separation of husband and wife
and leaving in our company. I hope your company can interview and hire her.
If you can consider my suggestion and attract your attention,I would be very grateful.
sincere regards
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Write a recommendation letter for Li Hua who has been working in your company for 5years.You may include the information
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答案是：To whom it may concern:
It's my pleasure to recommend Li hua to you.He is one of the most outstanding employees of mine and has
worked in my company for about five years.
Li hua is an enthusiastic and progressive young man with extremely high potentiality. During the work,he gets along well with his colleagues and has achieved great resualts.Unfortunately,for the consideration of his
family,he had to resign from our company.
I'm certain that Li hua will make great contribution to your company in the future and I strongly recommend him for this position. Your favorable consideration will be highly appreciated.If further information regarding
him is needed,please feel free to contact me.
Yours sincerely
******
参考答案二：
Dear Sir or Madam:
Li Hua has been working in our company for 5 years.He has a wealth of work experience,superb work skills
and good team spirit; he can get along with other employees,obey the leadership arrangements,work hard,and have outstanding work performance; he has left our company because of the long-term separation of his
husband and wife.
I hope he can be interviewed and hired by your company.
If you can consider my suggestion and get your attention,I would be very grateful.
sincere regards
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Write a covering letter.You are Helen Joyce and you want to find a job during the summer vocation.You may include the in
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答案是：参考答案一：
Dear Sir or Madam,
I am writing this letter to apply for the position that you have advertised in the newspaper.I'm truthfully looking
forward to a job this summer,so that I could gain precious working experience and make some money at the mean time
My name is Helen Joyce,17 years old ,and I'm currently studying hotel Management in **** University. Last summer,I worked in ***** Hotel vacation and received highly remarks.What's more,I have a good command of
computers and I can communicate with others fluently in English.I believe I have the ability to overcome the
difficulties encountered at work.I would be greatly appreciated if you can offer me the opportunity to be interviewed.
Thank you for your consideration. I'm looking forward to hearing from you.
Yours
Helen
参考答案二：
Dear Sir/Madam:
The summer vacation is coming soon.I really want to find a job in your company during the summer
vacation.On the one hand,I can improve my work practice ability through work,and on the other hand,I can also have a certain income to achieve the goal of work-study.
I graduated from Pingdingshan College with a major in Chinese Language,and now I am studying
administration undergraduate at Pingdingshan Radio and Television University of the Open University of China. I have used vacations as a substitute teacher for many times in training institutions in Pingdingshan City.
I hope I can get an opportunity for a personal interview. Thank you for your consideration.
Sincerely yours.
Helen Joyce
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bearing the uncertainties that are part of the marketing process.
A. initiates
B. innovates
C. involves
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答案是：C. involves
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The boss suggested ____ (hold ) a meeting and it suggested that he ____ (interest) in our plan.
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答案是：holding,was interested
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They had nothing to do but _____.
A: to wait
B: waiting
C: waited
D: wait
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答案是：D: wait
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One can always manage to do more things，______ full his schedule is in life.
一个人总能设法做更多的事情，无论他生活中的日程安排得多满。
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答案是：答案：no matter how。no matter how无论如何，引导让步状语从句。故填：no matter how.
一个人总能设法做更多的事情，无论他生活中的日程安排得多满。
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In my opinion, if we___________some new products for young people, we.ll have a bigger market share.
A. come across wi
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答案是：B. come up with
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听录音填空，学习与营业税登记相关的知识。
播放
静音
剩余时间 -1:33
Picture-in-Picture
If you.re starting a new business, you can register
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答案是：Online
form
tax
apply
trader
contact
details
public
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选词填空，了解物流师的职责。
1．I would like to know about 回答
the of your freight forwarding business.
2．We have subsi
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答案是：coverage
ports
logistics
airline
delivery
submit
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根据物流行业的职责，将单词与相应词义进行匹配。
单词选项：
A.inventory management
B.purchasing
C.transportation
D.warehousing
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答案是：C E A D B
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再读一遍回函，给下面的问题选择正确的答案。
题目：
1．The recipient of the letter:回答
2．The writing purpose of the letter:回答
3．
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答案是：G D A B C E F
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What are the soft-selling examples mentioned in the text?
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答案是：参考答案：
· Distribute free samples.
· Recommend products between friends.
· Humor is used to attract people's attention and get them interested in the products or services.
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What are the common ways to do hard sell?
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答案是：参考答案：
· Demonstrate a product's features.
· Explain why people should buy it.
· Tempt people to buy by price-increase policy.
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How do you define soft sell?
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答案是：参考答案：Soft-selling tries to build trust with consumers — instead of giving pressures to people, soft sell approach just recommends a product and lets the consumers make their own decisions.
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What is the passage about?What is the passage about?
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答案是：参考答案：The passage explains two useful selling strategies — hard sell and soft sell.
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What is meant by SWOT?
A firm must be aware of its 回答
, 回答
, the opportunities and 回答
it faces in the
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答案是：strengths
weaknesses
threats
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What is a place?
The product must be available to customers through the most cost effective channels of 回答
. A c
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答案是：distribution
end-users
outlets
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What is promotion?
The product is presented to customers through advertising (e.g. TV 回答
, radio spots, newspape
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答案是：commercials
posters
labels
materials
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What is price?
The product must be priced so that it 回答
effectively with 回答
products in the same market.
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答案是：competes
rival
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What is a product?
The product is not just an assemble set of component : it is something customers buy to 回答
a
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答案是：satisfy
Image
design
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What is the marketing mix?
The marketing mix consists of “the four Ps”: providing the customer with the right回答
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答案是：
product
price
promotion
place
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The daily limit is USD $4, 000 worth of RMB.
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答案是：答案：每日限额是等价于 4,000 美元的人民币。
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Usually a service fee is charged for withdrawals above 3, 000 yuan.
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答案是：答案：通常情况下，提款超过 3,000 元要收取服务费。
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In addition, you are required to provide the Bank with your Social Security Number and two valid identification document
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答案是：答案：此外，你需要向银行提供你的社会安全号码和两个有效身份文件。
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Of course, a minimum deposit requirement is needed for both the USD and the RMB accounts.
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答案是：答案：当然，美元账户和人民币账户都有最低起存款要求。
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We.ll 1 回答 you as soon as it comes.
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答案是：正确答案是：contact
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Please 回答 your name in the blank space below.
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答案是：正确答案是：sign
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I.m afraid I didn.t quite 回答 that.
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答案是：正确答案是：catch
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And could you give me your 回答 here?
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答案是：正确答案是：signature
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Then please just fill in this form with your name and 回答 in capital letters.
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答案是：正确答案是：1
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The bank will give you a 1 回答 book and you can take money out when you need it.
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答案是：正确答案是：check
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Then you.d better open a 回答 account.
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答案是：正确答案是：current
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I.d like to have the money 回答 into an account.
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答案是：正确答案是：paid
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You can 1 回答 your embassy of your account number so that your money can be transferred directly.
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答案是：正确答案是：inform
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I.d like to open an 回答
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答案是：正确答案是：account
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听这段录音，在空白的地方填上正确的单词。
播放
静音
剩余时间 -0:53
Picture-in-Picture
Recently, BOC was 回答
by the State Administ
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答案是：approved
launch
obtained
engage
support
offer
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If you want to speed up a project and choose the best process for completing that project, you can resort to .
选择一项：
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答案是：正确答案是：team work
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When people in your team know where they fit in the big picture, they are more likely to be to complete the task.
选择一
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答案是：正确答案是：inspired
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Which of the following can.t be inferred from the passage?
选择一项：
A.
The management style is likely to change beca
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答案是：正确答案是：The management style is likely to change because the manager has been replaced.
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Which of the following is NOT mentioned as a focus of different management styles?
选择一项：
A.
People
B.
Proje
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答案是：正确答案是：Customers
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Being an effective manager lies in knowing the right.
选择一项：
A.
skills
B.
management style
C.
knowledg
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答案是：正确答案是：management style
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How did Maggie Jacobs evaluate Ben Guo.s work?
选择一项：
A.
You.re doing an excellent job. I must say I have a great
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答案是：正确答案是：You're the one responsible for those outstanding sales figures I've seen.
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What is the relationship between Kathy Chen and Richard?
选择一项：
A.
The new Regional Manager and the Plant Head.
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答案是：正确答案是：The Financial Officer and the Plant Head.
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What didn.t Richard say when he introduced Maggie Jacobs to his co-workers ?
选择一项：
A.
Let me introduce our new pa
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答案是：正确答案是：Let me introduce our new partner to you.
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