2 Patten Close
Derby
DJ5 6XX
16 April 2003
Dear Sir or Madam,
I am writing to complain about a recent stay at your hotel, The Grand. My wife and I arrived on 21st March and stayed for two nights.
(1) 1 we waited twenty minutes at reception (2) 2 there was nobody at the desk. (3) 3 we waited a further twenty minutes because the receptionist could not find our booking. (4) 4 our luggage was left unattended in reception for three hours until we finally took it to our room ourselves.
Our room was not available immediately when we arrived. (5) 5 we had to wait another hour before we could go to the room. When we saw the room, it had two single beds and we had asked for a double bed, (6) 6 we had to change it. Unfortunately the second room was on the top floor and the lift was out of order. And (7) 7 we had asked for a room with a sea view, it was facing the road.
Although the food in the restaurant was quite good, we were unhappy with the service we received. We had booked an evening meal inclusive in the price of the room. (8) 8 we did not take money to the dining room and then discovered that we had to pay for the wine immediately. Unfortunately, the waiters were rude and unhelpful. (9) 9 the manager did agree that we could pay the wine bill in the morning.
(10) 10 I was most dissatisfied with the entire experience and I expect full compensation for the inconvenience caused.
I look forward to hearing from you.
Yours faithfully,
Arthur Mullard
A.Consequently B.Firstly C.However D. Finally
2. A.because B.to sum up C.although D. so
3. A.While B.Consequently C.Then D. After
4. A.Despite the fact that B.Moreover C.So D. Therefore
5. A.Therefore B.Then C.What is more D. Because
6. A.so B.finally C.in conclusion D. in all
7. A.then B.although C.because D. so
8. A.What is more B. First C. Consequently D. Second
9. A.However B.Although C.Because D. Therefore
10. A. Despite B.First C. To sum up D. Because
完形填空题 (30 分) 30 分
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