. Situation: Two persons are talking in the hotel. Speaker A:I would like to file a complaint of the poor service of your hotel. Speaker B: __________ 选择一项: a. I am sorry to hear that. 解析:第一个说话人说,我想投诉你们酒店的服务。 第二个说话人回应,非常抱歉给你带来不好感受。 b. You are always troublesome. c. I have no time to listen to you. d. I am so glad to see you.