Conditions for Submitting Refund Requests:
1.All products claimed to be not as described must match the items sold by the seller.
2.Refund request should be submitted during the protection period.
3.Buyers should provide enough evidence to prove that the products received are not as good as described.
4.If you submit a refund request before the order is completed and then mark that order as complete—you cannot submit another refund request for another 15 days,even it has a Longer Protection guarantee.If,however,the reason for your refund request is“I didn’t receive anything”and the result is“payment released to the seller”,you still can submit refund request within the 15 days if the product is not as described.
Returning Shipping Fee
1.If the seller accepts returns,and the buyer also wants to return their purchase,simply follow the seller’s sets of Returns on who will pay the return shipping fee.If the seller will pay the fee,communicate with the seller in advance about the payment method and the logistics service.
2.If a seller sets no return necessary or a buyer wants to keep the product,simply agree on the refund amount directly and ignore the return shipping fee.
阅读理解10-1 According to the Conditions given in the passage,the buyer’s refund request must be made_____.
A、during one year of purchase
B、before the payment is made
C、before the order is completed
D、during the protection period
学生答案：D
22、阅读理解10-2 To make a refund request,the buyer should_____.
A、prove the product is not as good as described
B、tell the seller about the refund request in advance
C、deliver the purchase package to the store
D、Send the product to the seller in good condition
学生答案：A
23、阅读理解10-3 According to the section of Return Shipping Fee,the buyer and the seller can communicate with each other about_____.
A、the payment method
B、the insurance cost
C、the discount rate
D、the product quality
学生答案：A
24、阅读理解10-4 If a buyer wants to keep the return product,he/she simply_____.
A、pays part of the shipping fee
B、ignores the return shipping fee
C、agrees on a reduced return amount
D、pays the logistics service
学生答案：B
25、阅读理解10-5 The passage is mainly about_____.
A、the quality control management
B、the importance of customers services
C、the return policy of a purchase
D、the different payment methods
学生答案：C
|
